Working from the inside, working from the outside.

I have tended to place myself outside of the client's system, although I experienced that from the moment I showed up I was part of it. And I have experienced how the value I added diminished as I became "part of the inventory".

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The fallacy of Change Management

Three principles to follow as a Change Agent: 1- People change when they want to. Period. 2- A different future is possible ... here and now! 3- The only way to create trust is to trust.

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